Day 25

All Features Unlocked As we wrap up our 25-day myLQA journey, we revisit the wealth of features that transform luxury hospitality management: from the empowering Action Plan Tracker and the granular insights of the Performance Snapshots to the pioneering myLQA Member Profiles for career growth and the detailed Department Benchmark Breakdown.  We saw the simplicity […]

24

Showcase your status with prestigious membership tiers. myLQA features membership levels to highlight your expertise and accomplishments: Earn Blue, Silver, Gold, or Diamond status through points achieved for engagement, experience, and seniority. Your tier appears prominently on your profile, signaling your capabilities wherever you go.  During recruitment, hotels can better evaluate candidates at a glance. […]

23

Effortlessly explore assessment insights across divisions and departments. myLQA makes digging into robust assessment feedback intuitive with quick-access submenus. Easily navigate between property and department overviews without constantly having to exit and re-enter screens.  Inside a specific department, tap the submenu to see other departments or instantly switch divisions. No more stepping back to move […]

22

Reinforce expertise with gamified quizzes built for engagement. myLQA’s new quiz feature brings interactivity into learning. Create or assign quizzes covering service protocols, brand promises, and more to boost staff mastery.  Make team stand-ups fun by prompting groups to race through timely quizzes on their devices. See who knows the latest menu options or amenities […]

21

Rally your team around granular benchmark insights. myLQA’s benchmark deep dive reveals your precise competitive positioning across departments. See where each department ranks amongst industry rivals with clear scoring comparisons. Pinpoint strengths to celebrate and areas to improve.  Frontline staff gain perspective on their critical role in the broader competitiveness mission. Managers receive granular insights […]

20

Stay in the know with personalized news feeds for your property and brand. myLQA’s news feed delivers a live stream of updates tailored to your hotel and brand’s initiatives. Easily toggle between feeds to stay on top of the latest for both. At the hotel level, share standards and service-focused announcements specific to your property.  […]

Day 19

Verify assessment details through on-demand visual evidence. myLQA allows you to validate consultant feedback with our photo library add-on visually. Simply access any image captured during your assessment via the icon grid. See room, lobby, or exterior shots depicting precise areas needing improvement.  With photos, feedback becomes crystal clear and actionable. Pinpoint issues (like dirty […]

Day 18

View overall performance trends with aggregated scoring. myLQA’s hotel score trend visualizes your property’s journey at a glance and shows you total scores across recent assessments plotted on a graph alongside your competitive set.  Evaluate the big picture instead of isolated snapshots. Identify overarching patterns – are you on the rise or in decline?  Are […]

17

Monitor self-assessment completion with real-time visibility. myLQA enables managers to track self-assessment progress seamlessly. Check the status for individuals or teams via simple percentage bars. See who’s falling behind or surging ahead with up-to-date accuracy.  Drill down further to view granular stages completed, from assigned to submitted. Pinpoint any bottlenecks instantly and reach out to […]

16

Navigate assessments effortlessly across the timeline. myLQA allows you to explore historical data with an intuitive date selector. Simply tap to open a modal showcasing every past assessment. Choose any date with a quick tap, and the app dynamically loads all associated results.  Instantly view department scores, audio clips, photos, and more as they existed […]