Unlock the Power of Sentiment Scoring

myLQA captures the essence of guest interactions with focused emotional intelligence feedback. Beyond basic scores, our assessments delve into the emotional impact of interactions. Consultants detail emotions experienced during exchanges like service calls and check-ins. These insights reveal factors driving customer satisfaction. 

With myLQA, tap speech bubbles for mini pop-ups showing highlights like positives, negatives, recommendations, and overall emotion. Press and drag for an extended view. It’s a deeper, intuitive understanding of guest sentiment – critical for influencing positive reviews and return visits.

Make Emotional Insight Your Competitive Edge

Leverage myLQA’s emotional scoring to decode the entire customer journey. By spotlighting sentiment, you gain actionable insights to transform services, improve retention, and boost reviews strategically.