Hear Interactions Firsthand for Total Transparency

myLQA’s audio playback feature provides an authentic record of guest interactions. Simply tap the microphone icon during assessments to hear exchanges like service calls play out moment-by-moment. There’s no ambiguity – just the transparent truth. 

Listen in as consultants evaluate reservations, check-ins, and room service. Pinpoint precisely where standards were missed or exceeded based on vocal cues, timing, and tone. If details are ever unclear, the unfiltered audio evidence offers verification. 

With myLQA, you don’t just take the assessment at face value. Key moments are preserved to support feedback, justify scores, and inform training. You can relive service exchanges from start to finish and implement learnings by listening along.

Total Transparency = Total Improvement

Leverage myLQA’s audio capture for an authentic fly-on-the-wall perspective, and discover new training insights as you experience your team’s service delivery firsthand.