Unlock 360-Degree Perspective with myLQA

myLQA’s assessment features provide rich, multidimensional feedback through emotional intelligence annotations represented by a speech bubble, audio recordings symbolised by an audio icon, and visual feedback indicated by a camera icon. 

Consultants capture the full context of service interactions not just through text but also by conveying emotions, audio nuances, and visual evidence. The speech bubble icon captures how an experience made the consultant feel, conveying emotional intelligence notes. 

Audio recordings allow playback of interactions like reservation calls, showcasing the nuances of conversations. Meanwhile, photos taken during the assessment, like of room setups, substantiate any feedback and provide a comprehensive view.

With myLQA, assessments become living stories

Transporting leaders into the moment with emotions, conversations, and scenery. It’s more than words on a page; it’s insight you can see, hear, and feel. This 360-degree perspective, fueled by technology, brings interactions to life and enables deeply informed training.